Terms & Conditions
Welcome to Prāāna Wellness. By accessing our website, making a reservation, or using our services, you agree to the following Terms & Conditions. Please read them carefully.
1. General
Prāāna Wellness is a private wellness retreat offering curated wellness experiences, therapies, stays, and related services. All bookings, visits, and use of our website are subject to these terms.
2. Reservations & Bookings
- All reservations are subject to availability and confirmation.
- We reserve the right to decline or cancel a booking at our discretion.
- Guests are requested to provide accurate information at the time of booking.
- Certain experiences may require advance booking and pre-payment.
3. Payments
- Prices for services, stays, or experiences are listed in the applicable currency and may be subject to taxes unless stated otherwise.
- Full or partial payment may be required to confirm a reservation.
- Payments once confirmed are subject to the cancellation policy below.
4. Cancellation & Rescheduling
- Cancellation and rescheduling policies may vary depending on the service booked.
- Requests must be made within the specified notice period shared at the time of booking.
- Late cancellations or no-shows may be charged in full or partially non-refundable.
5. Wellness Services Disclaimer
- Our services are designed to support wellbeing, relaxation, and lifestyle enhancement.
- They are not a substitute for professional medical advice, diagnosis, or treatment.
- Guests with medical conditions, injuries, allergies, pregnancy, or health concerns should consult a qualified healthcare professional before participating.
- Please inform us of any relevant health conditions before your visit.
6. Guest Conduct
To preserve the peaceful environment of Prāāna Wellness:
- Respect the privacy, comfort, and wellbeing of other guests.
- Follow guidance provided by our team during therapies, activities, or stays.
- Harassment, disruptive behavior, damage to property, or unlawful conduct will not be tolerated.
- We reserve the right to ask any guest to leave if conduct is inappropriate.
7. Arrival & Timings
- Guests are requested to arrive on time for appointments or check-in.
- Late arrivals may result in reduced session time without refund.
- Operating hours and schedules may change without prior notice.
8. Personal Belongings
While we strive to provide a safe environment, Prāāna Wellness is not responsible for loss, theft, or damage to personal belongings brought onto the premises.
9. Privacy
Any personal information shared with us will be handled in accordance with our Privacy Policy and used only for relevant booking, communication, and service purposes.
10. Intellectual Property
All website content, branding, logos, text, images, and materials related to Prāāna Wellness are the property of Prāāna Wellness and may not be copied, reproduced, or used without prior written consent.
11. Limitation of Liability
To the fullest extent permitted by law, Prāāna Wellness shall not be liable for any indirect, incidental, or consequential loss, injury, or damages arising from the use of our website, premises, or services.
12. Changes to Terms
We may update these Terms & Conditions from time to time without prior notice. Continued use of our website or services constitutes acceptance of the updated terms.
13. Contact
For questions regarding these Terms & Conditions, please contact us through the official contact details provided on our website.